Showing posts with label MLGW. Show all posts
Showing posts with label MLGW. Show all posts

Monday, May 29, 2017

Memphis in May-hem: 105 mph microburst damage in Frayser

WOW, that was quite a storm!

Memphis Light Gas and Water reports that, at peak, 188,000 customers were without power at some point after the monstrosity hit on Saturday night, darkening large portions of Shelby County. High wind also affected portions of Tipton and DeSoto Counties.

There will be more time to recap the entire event later, but in this post I'd like to focus on one particular area of damage where the highest wind likely occurred. The damage occurred at and around the Memphis Police Department Training Academy near the intersection of Highway 51 and North Watkins in Frayser. This is where the severe storm moving southeast intersected an outflow boundary moving southwest from storms that were occurring north of the metro.

It is typical for colliding outflow boundaries in an unstable airmass to produce new storms. We see it all the time. In this case, when pre-existing storms along one outflow boundary encountered the other outflow, mayhem resulted. What would have been a more "typical" severe wind event became a more rare one when explosive development produced a very strong microburst that landed on the area in question and spread out to the east and south, pushed by storms moving at near highway speeds. It is estimated from these damage photos, particularly the swath of trees that collapsed or were uprooted in the first image below, that wind speeds were near or exceeded 100 mph. This is corroborated by radar data that indicates wind of more than 100 mph just 1000' above ground in the hardest hit areas, which was likely forced to the ground by the microburst near the MPD Training Academy.

Wind that spread out from that area across north Memphis and south into downtown and midtown was likely in the 60-80 mph range. Aerial photo and radar documentation is shown below.

Aerial photo showing the classic ground signature of a very strong microburst, with a stand of trees collapsing under the weight of approximately 100 mph wind. You'll notice they all fell in roughly the same direction. Photo taken over US 51, northeast of  North Watkins.

Another angle on the above photo, annotated to show the path of the wind as it blew from northwest to southeast, fanning out slightly from a point where the wind came crashing down from above and spreading out in the path the storm was taking.


An aerial shot of part of the MPD Training Academy showing damage to structures and uprooting of large trees.

Additional damage from overhead in the area of US 51 and North Watkins.

Another view of the same damage shown in the image above.

One more photo, taken west of the MPD Academy showing trees uprooted and additional damage.

Wind velocity data from the Terminal Doppler Weather Radar (TDWR) south of Memphis International Airport detected wind speeds greater than 100 mph just under 1,000' above the US 51/Watkins area at 10:51pm. A rush of air loaded with very heavy precipitation likely resulted in that wind being forced to the surface in the form of a microburst, causing the damage seen above. Image credit: Kevin Terry, who was thinking fast enough to archive the event as it was occurring!
Full credit and many thanks to Casey Kirby of Memphis Police Department's Air Support Division for providing the full set of aerial photos exclusively to MWN!

The National Weather Service in Memphis has posted this preliminary assessment of the storm:



I'd also like to use this venue to re-post what I wrote on Facebook Sunday night after having a chance to wrap my head around the events of the night before:

It's easy to get frustrated, but the guys and gals at MLGW are working hard on their holiday weekend to try and make your day a little brighter (literally). Personally, I greatly appreciate their hard work and sacrifice, as well as all those in public service who are working extra this weekend, even though I don't have power yet either! 
Also, shout-out to all our colleagues in the weather enterprise, from SPC to US National Weather Service Memphis Tennessee to the TV mets and others, who did a phenomenal job leading up to, during, and after "Memphis in Mayhem!" 
Finally, I owe a huge debt of gratitude to MWN intern Meteorologist Alex Herbst who covered 95% of last night's event on my, and your, behalf. Between my working weather for 901Fest, racing home to beat the storm, then promptly losing electricity and most cell coverage when it hit, without Alex being on top of things the entire time, this feed would've been largely silent. I and MWN followers alike thank you for your dedicated service, Alex. You have a bright future ahead of you, at much larger endeavors than this one! 
Everyone stay safe, be grateful, and thank a utility worker this week! And don't forget it's Memorial Day weekend - take a minute to remember those who paid the ultimate sacrifice so that we can moan and groan over our #FirstWorldProblems! 
I appreciate each and every one of you who choose to follow MWN and tell others about this service...
Thanks again to all of you who have offered your appreciation for our presence before, during, and after the storm. Those comments keep us going!  We'll have a more detailed recap in the days ahead.  Be sure to follow us on social media at the links below for regular updates following this storm and updates on current weather in the Memphis area!

Best to you all on this Memorial Day,

Erik Proseus
MWN Meteorologist

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MWN is a NOAA Weather Ready Nation Ambassador Meteorologist Erik Proseus is an NWA Digital Seal Holder

Friday, April 22, 2011

MLGW crews, in the field and behind the desk, work tirelessly after recent storms

Storms with high wind that have plagued the Memphis area over the past few weeks have caused widespread power outages across the Memphis Light, Gas, & Water grid. A squall line that blasted the area around noon on Monday, April 4, caused over 70,000 MLGW customers to lose power (or over 16% of their total customers). Another squall, this one at 11pm on Tuesday night (April 19), took another 64,000 customers down. As of this writing (Friday noon), there are just under 7,000 customers without power, with all major circuits said to have been restored within 48 hours of the storm. The utility has indicated that they expect everyone to be restored by tomorrow night.

Weather is certainly one of the most disruptive, large-scale "regular" contributors to interruptions in the electrical grid and we've had our share the past 4-6 months, from severe storms to winter storms.  And not only is weather a major cause of outages, but sometimes the weather during the restoration phase can hamper efforts, especially when there continues to be high wind, extreme cold, or brutal Mid-South heat and humidity.  The linemen and tree trimmers in the field - in bucket trucks, on poles, or in trees - work tirelessly to get your power restored.  Not only are they working in the elements, but during large-scale restorations, they are frequently working 16-hour shifts for several days, maybe while their families are at home in the dark as well. Please take this into consideration when you get the urge to snap at them, or Customer Care reps, for the amount of time your personal restoration is taking.  They are doing everything they possibly can, against many odds, to bring back one of the most basic services most of us take for granted daily.

Speaking of customer service, we all mess this up sometimes, but MLGW has taken great efforts to improve your experience with them over the past few years.  From a real-time web-based outage map, to detailed information via phone on your particular outage (not to mention the ability to report your outage by automated phone system), to social media most recently, Customer Care has improved substantially.  In fact, you can now use Twitter (@mlgw) to find out specific info regarding your outage status and they have rolled out an iPhone app this week that allows you to check outage status among other features.  (Android and Blackberry apps are forthcoming.)

MLGW has two people manning their Twitter and Facebook accounts to answer your questions, generally from 7am to 5:30pm , though they also will work 16-hour shifts when there are major outages ongoing. MLGW began using social media as a customer service and educational and awareness tool in 2008 and now uses a suite of social media tools, including Blogger, Facebook, Twitter, and YouTube.  According to one team member, "we recognize that our customers use social media and we want to be where our customers are when they need us."

Bottom line: Recognize the efforts that go into restoring tens of thousands of customer's power and THANK the crews when your power is restored, rather than berating them for how long it took. They do a fantastic job!!

Did you lose power? How would you rate your service from MLGW? Did you make use of their social media tools during your outage?

For more information from MLGW on their restoration efforts, follow this link.
To view a story done by WREG on the challenges MLGW faces when restoring power, click here.
The extensive MLGW website can be found at www.mlgw.com.

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